Refund Policy

Effective Date: July 31, 2026

Thank you for shopping with RiddimRoom.

Because many of our products are digital downloads or custom-made creative services, our refund policy differs from that of a traditional retail store.

Digital Products

All digital product sales are final.

Due to the nature of downloadable content, we do not offer refunds, exchanges, or cancellations after a product has been purchased and delivered.

If you experience any of the following:

• Download issues

• Corrupted files

• Missing files

• Incorrect files

• Technical problems preventing access

please contact us within 14 days of purchase. We will work with you to resolve the issue or provide a replacement download when appropriate.

Custom Services

Custom services include, but are not limited to:

• Animated logos

• Flyer animations

• Commercial video production

• Social media advertisements

• Event promotions

• DJ drops

• Radio imaging

• Voice production

• Custom audio editing

• Motion graphics

Because work begins specifically for your project, payments for custom services are generally non-refundable once production has started.

If work has not yet begun, cancellation requests may be reviewed on a case-by-case basis.

If we are unable to complete your project due to circumstances within our control, an appropriate partial or full refund may be issued at our discretion.

Duplicate Purchases

If you accidentally purchase the same product more than once, contact us and we will gladly review the purchase and issue a refund for duplicate transactions when appropriate.

Unauthorized Transactions

If you believe your payment was made fraudulently or without your authorization, contact us immediately so we can investigate the matter.

Contact

Questions about refunds or orders may be sent to:

Email: Riddimroom.com@gmail.com

Website: https://riddimroom.com